Return Policy

Last updated: Monday, August 25, 2025

At Walter’s Bark & Co., we want you (and your pets) to be happy with your purchase. If you are not satisfied, please review our return policy below.

• Items may be returned within 14 days of purchase with the original receipt.
• Items must be unused, unopened, and in original packaging.
• Opened food, treats, supplements, and personal care products (like shampoo) cannot be returned for safety and health reasons.
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• All approved returns will be issued as store credit.
• Store credit can be used toward any future purchase and does not expire.
• No cash or card refunds will be given.

• If you’d like to exchange an item, bring it in with the receipt. Exchanges are subject to product availability.

• For local delivery or pickup orders, the same return rules apply.
• To start a return, please email us at woof@waltersbarkco.com with the subject line “Return Request” and include your order number.

• If you receive a damaged or defective product, please contact us within 2 days of purchase or delivery. You may receive a replacement item or store credit.

• Clearance or marked “Final Sale” items cannot be returned or exchanged.